SELLING
"I contacted Lisa early in my plans to both buy a new home and to sell my existing one. From day one, Lisa was responsive, attentive, and highly professional -- and, as an added benefit: funny. She shared her opinions candidly and in a way that I found quite useful. I felt like she was upfront and honest -- there are many realtors who have personalities that feel opportunistic or swarmy -- NOT Lisa. That said, when we were strategizing about how much to offer for the home we ended up buying, her perspective and knowledge saved us many thousands of dollars had we just gone on what we thought best. On the other end -- when trying to sell my house, our conversations were solid and informative -- including ideas for what should get fixed and what could wait, how to stage it, and strategies for when it would go on the market, when open houses would take place. In the end, even in this recent market where many houses are going unsold, my house got an offer on the 20th day and was sold within two months! Lisa was tremendous to work with and should I ever have cause to sell my current home, she'll be the first we turn to."
- Karen G. Johnston, Northampton, MA
"My husband and I were selling our house in a climate of economic downturn and a sluggish real-estate market, and during difficult personal times as well. Lisa not only managed the listing and marketing of the house with ease but also had the communication skills to make every step of the process much easier than I could ever have imagined.
Lisa was diligent in showing the house and holding open houses, and consistently and thoroughly communicated detailed feedback every single step of the way. She never failed to provide us with information to better inform us in regard to buyers' reactions. Lisa was constantly and consistently in touch throughout the process, always responsive and easy to get ahold of. I couldn't imagine a more friendly, or more helpful real estate agent. We sold the house quite quickly considering the market and with a short closing at hand, Lisa worked tirelessly to negotiate last minute details and diffuse issues in order to help us close on time in spite of complications. Lisa is not only pleasant and personable but also is as knowledgeable, skilled and informed as one could ever find a real estate professional. She came recommended to me by a friend and in turn, given my experiences, I know that I would confidently and enthusiastically recommend Lisa to any seller."
- Caroline Collins Streeter, Bernardston, MA
"I would highly recommend Lisa Palumbo as a seller’s agent. She is extremely professional, bright, and skillful. I tried to sell my house by owner for over three months. I hired Lisa, and she found me a great buyer within a week - in a very tough market! And, though the process of selling a house can be anxiety provoking for everyone, Lisa somehow made the experience a smooth one from start to finish. Most importantly, Lisa is a pleasure to work with. Not only is she warm, funny, and down to earth, she is also incredibly energetic and responsive. Lisa definitely goes the extra mile."
- Judy Ferber, Northampton, MA
I contacted Lisa Palumbo because I wanted to sell my home and look for a new home. I had heard good things about Lisa. I was in the middle of ending a long term relationship and was not looking forward to dealing with what I considered to be a “typical realtor.” I did not want to feel pressured into doing anything. I have the same apprehension when I buy a car.
From the moment I met Lisa I realized that I found my "perfect" realtor. I remember our first meeting at her office. I started crying as I told her my story and what I was looking to do. She listened to me intently, gave me some tissues and just let me talk.
Lisa is one of the most authentic people I have ever met. She handled every detail for me with total ease. She sold my home is less than a week and helped me make an offer on my new home painlessly. No pressure. No phoniness at all. I trusted her.
As we spent time selling and buying, Lisa provided unbelievable support to me. Her follow through was excellent. If I had a concern or a question, she whipped out her cell phone, made a call and had answers for me immediately. She assisted me through the entire process without making me feel pressured. She connected me with a great inspector, lawyer and banker. Everything fell into place.
I highly recommend Lisa to everyone I know that is looking to sell or buy a home. She is not only my "perfect" realtor; she is also a great friend.
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Susie McCrea, Williamsburg, MA
I Marketing
-Competitive Market Analysis: I will provide you with a current Competitive Market Analysis and assist you in determining the most effective list price for your property.
-Marketing Action Plan including National and Local Advertising: Your property will receive extensive print and internet advertising as well as open houses on a regular basis.
-Home Enhancement: I will develop a plan and make suggestions to enhance your property’s ability to attract prospective buyers.
-Visual Tour: I will take digital pictures of the interior and exterior of your home and a post a visual tour on all appropriate websites.
-Real Estate Tour: I will take the agents in my office to view your property so that they will be better acquainted with your property and more likely to show it to their own clients.
-Multiple Listing Service: Your property will appear in the local Multiple Listing Service. The information will be submitted by the selected date for the property’s debut on the market to achieve maximum impact.
-Coldwell Banker Yard Sign: I will place a Coldwell Banker Upton-Massamont FOR SALE sign on your property to help generate calls to my office from prospective buyers.
II Customer Service
-Personal Touch and Timely Response: I will return your phone call or email within a 24 hours or less and provide you with a regular progress report on the promotion and sale of your property.
-Purchase Offers: I will review all purchase offers with you as they are presented and I will negotiate on your behalf to reach a purchase and sales agreement with terms that are favorable and protective of you.
-Closing the Sale: I will monitor and inform you of the progress of the transaction, including the satisfaction of all contingencies and conditions during the entire transaction.
-Financing: I will review the financial status of buyers with you. I will cooperate with appraisers and stay in touch with the buyer’s agent regarding their client’s mortgage progess.
-Coldwell Banker Home Protection Plan: I will provide you with information regarding a warranty on operating systems of your house to increase the marketability of your property and help reduce your liability to the buyer.
Coldwell Banker Upton-Massamont Realtors has earned a reputation as a premier agency serving Hampshire and Franklin counties. We are a locally owned and operated business yet our affiliation with Coldwell Banker greatly enhances our exposure on the Internet.
Coldwell Banker Upton-Massamont Realtors is most fortunate to have the services of a professional in-house staff. We advertise consistently in the following publications:
* THE DAILY HAMPHIRE GAZETTE * THE GREENFIELD RECORDER
* THE REAL ESTATE BOOK * HOME PREVIEW MAGAZINE
* THE WEST COUNTY NEWS * THE ASHFIELD NEWS
Residential properties will appear on many INTERNET SITES, here are just a few:
Realtor.com Boston.com
CB Upton-Massamont.com Nashua.com
MSN.com The Realestatebook.com
Coldwell Banker.com LivingChoices.com
MassLive.com Realestate.com
USAtoday.com Homefinder.com
Properties requiring more specialized print advertising may be placed in the following:
* ART AND ANTIQUE NEWS * GARDNER NEWS
* ANTIQUE HOMES * INSIDE THE OUTDOORS
* SPRINGFIELD REPUBLICAN * HORSE WHISPERS
* HARTFORD COURRANT * JEWISH HERALD
* NEW YORK TIMES * BOSTON GLOBE
* THE AMHERST BULLETIN
Coldwell Banker Upton-Massamont Realtors is the exckusive affliate for Previews International Real Estate, Coldwell Banker’s Luxury Homes marketing service.
This is a true benefit for marketing higher priced, unique and special properties. These properties, if appropriate, may appear in an issue of Unique Homes magazine and Previews magazine, Coldwell Banker’s preferred luxury marketing tools along with www.coldwellbankerpreviews.com, the international website featuring luxury properties.
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