TESTIMONIALS

We didn't know Lisa before we moved to town and actually had parted ways with our first realtor when things didn't work out. The short story is that Lisa is a savvy, intelligent, genuine, likeable person, and an excellent realtor. We had a tough time finding the right place and in retrospect we were being pretty picky in a slow wintertime market. She waited patiently for us to find a place with the "right feel" without ever pushing us or hurrying us to buy. On the other hand when we did decide to put feeler bids out it was all systems go for Lisa .... the bid was on the sellers agent's desk with all the appropriate paperwork within an hour or two, even if she had to track us down to have us sign forms. She was able to network well with the other agents. I think her ability to form friendly professional relationships with them helped us a lot.

When we finally found the perfect home, unfortunately it wasn't really a secret. The sellers were motivated to move quickly and no less than five bids were ultimately submitted for a single round of closed bidding, all coming in above the asking price (not to worry, a pretty unusual circumstance out here and the house was under priced). We were 1,000 dollars below the highest bid ..... and we got the house! Lisa had the value pegged just about perfectly, and a combination of this and her ability to polish our bid and connect with the sellers made the difference.

There are dozens of qualities that seem to help realtors succeed - interpersonal skills, business acumen, work ethic, etc .... but the bottom line to me, and the hardest quality to judge at first, is whether you can trust the person who is helping you spend your money. There are plenty of potential conflicts of interest that arise during the process, and if personal integrity is a question with your realtor it’s going to take a lot of the fun out of it. All the other things don't matter much if your agent is not really working for you. We trust Lisa and she earned that from us over a period of months.
Dr. Gabriel Simon,  Bay State Medical
Northampton Resident

We called Lisa on a Friday afternoon and had an appointment to meet with her the next morning. We couldn't believe how easy Lisa made the process for us. Being first time home-buyers, we needed guidance and direction and Lisa was right there every step of the way. Not only was Lisa responsive to our calls and emails, she was in tune with what we were looking for in a house and its location. She went above and beyond to reach us when we were on vacation and the house we thought we had missed out on suddenly became available. Four weeks later, we moved into the house we were dreaming of! Thanks, Lisa!

Jill Collins and Annie Ericson
Westhampton, MA

I contacted Lisa as a buyer's agent because I didn't know much about the details of buying. When I found the right house, Lisa negotiated hard for me and got me a really great price on a really great house. I completely trusted that Lisa had my best interests in mind every step of the way.
Tom Sturm
Easthampton, MA

Lisa Palumbo is an amazing person / counselor / realtor / mediator / friend!!!

As a lesbian couple, we needed to find someone who was gay friendly and also, who could successfully assist us in our transition from moving from Germany to Western Massachusetts. As a family of four, which includes kids and pets, we had very particular needs and wants. Lisa took all of them into consideration. She was in constant contact with us overseas, via e-mail and long distance phone calls. She knew us so well just from our conversations that we totally trusted her judgment and were never disappointed in the service she provided.

Lisa would visit houses for us that we saw on the Internet and would send us a
virtual tour based on the digital photos she took. When it came to the house
we ended up buying, she was ever vigilant in dealing with every situation
that came up, that we were just too far away to deal with. Lawyers, the
seller, the seller's realtor, putting in a new septic system, having the
chimney cleaned, and everything that was involved with the house inspection
- she dealt with in our absence and "virtually" held our hands to help us
get through the process. She set up appointments for us to speak to "experts" who explained every detail of the septic system and the house inspection report.

Afterwards, she even lent us furniture because ours was on a ship for six
weeks. From beginning to end, she was there for us and we feel very lucky and
fortunate to have met and worked with Lisa Palumbo.
Wendy and Kirsten Helmer
Hadley, MA

We loved working with Lisa. She is honest, down-to-earth, professional, and easy to work with. Lisa has a real strength for communicating and reading people, and the other professionals she connected us with were top-notch, too.

Lisa showed us the homes we were interested in and we quickly found ourselves with an accepted bid! Lisa made the process of purchasing our home clear and simple for us. When we hit a few bumps near closing with our sellers, Lisa knew just how to handle it and the issues were easily and quickly resolved.

We were thrilled to work with Lisa and we hope to do it again as we buy more property in the area. We love our new home. Thanks Lisa!

Maeg Yosef and Dennis Meehan
Easthampton, MA

Thanks to Lisa Palumbo's limitless professionalism and knowledge, purchasing our first home was not only a breeze, but a sincerely pleasant experience.  
Kyle Belanger and Caroline Martin
South Hadley, MA

When I started looking to buy a house, I was a complete newbie. I knew nothing about the house-buying process; I had never owned any property before. Then I met Lisa Palumbo -- and that made all the difference! At our first meeting Lisa asked me all the right questions: what type of life-style did I live? What type of home was I looking for? In what town? What was my budget? Did I have any specific concerns/questions?

She let me set the pace in the house-hunting process, which was very important to me (and I later realized this didn't always happen smoothly with other real estate agents). With Lisa, I never felt rushed; I never felt pushed to make a bid on a house. And she showed me as many houses as I wanted to see. She was clearly not looking to make a quick commission and move on to the next client. And I very much valued her for her individualized attention.

Another quality that I noticed in Lisa was her patience in tutoring me through the house-buying process. She reminded me of when I need to get prequalified for a mortgage; when I needed to have a home inspection appointment ready; when I needed to contact a lawyer. All her recommendations were excellent. All were incredibly knowledgeable, efficient, and personable.

I could not have found a better real estate agent. After comparing notes with several friends and colleagues, I realize that I was very lucky to have stumbled upon one of the best real estate agents in town. Her goal was to make sure that I found the home I wanted and to do everything she could to make it happen.

For the record, thanks to Lisa's guidance, I put a bid on one house only and that was the house I bought. I recommend Lisa Palumbo's services very highly!
Buju Dasgupta, U Mass Professor
Amherst, MA

"Lisa, Thank you so much for all you help with the recent purchase of my home in Chesterfield, MA. Purchasing a home on my own was a totally new experience for me and you made the entire process as painless as possible. Your professionalism and expertise in knowing all the right people to assist me with all the various aspects of the sale, was more than appreciated. If I’m ever asked for the name of a reliable realtor in the Northampton or Pioneer Valley areas, I will give them your name without hesitation. Thank you once again."
Nancy Wells
Chesterfield, MA

"Lisa, your help has been great throughout this process. Thank you for making our dream home a reality."

Lisa is the most friendly, most efficient and hardest working agent we met in two years of house hunting. We had our house within two weeks of meeting her, and she guided us through the buying process flawlessly. This was our first time buying a home, and it felt great. Thanks Lisa!
Anand Nayak, Polly Fiveash (& Jack )
Northampton, MA

Our two families have summered together for years. As we watched our children grow, we often talked about buying a vacation house together we could share, maybe on a piece of land, maybe near a lake or pond or stream, maybe with a nice kitchen, possibly even a fireplace. When we stayed at places in New York, New Hampshire, Maine, we would scan the local listings, but no luck: If we liked what we saw, we couldn't afford it, and if we could afford it, we didn't want it.

Then Lisa entered the scene, and found us a piece of land in Ashfield with a beautiful house, a studio garage where the kids could make their noise, a gorgeous stone fireplace, a terrific kitchen, a perfect pond for swimming, fed by a stream perfect for exploring. None of us could believe our luck, especially when we learned we could actually afford it.

Lisa made the deal easy, coping with the sellers and their broker, finding us good inspectors and a great attorney who took care of all the headaches. She showed us around the nearby towns and made us feel at home. And now her daughter is fast friends with our kids as well.

Lisa is wonderful!
Eric Connolly, Maria West, Dr. David Portelli, Laura Laurence
Ashfield, MA

Lisa Palumbo was our real estate agent when we bought our house in Florence. Since we did not live in the Northampton area, Lisa was our eyes and ears during the process of looking for and purchasing the house. She seemed to intuitively understand just what we were looking for. She did a lot of the work of sorting through possible options for us, and only showed us property that really fitted our needs. Once we were bidding on the house, she was helpful, knowledgeable, and shrewd. She often proactively reminded us of things we could do to keep the process moving along smoothly. After we had bought the house, we decided that we could not move to the area until next year, and Lisa helped us to find tenants with the same energy and skill that she had applied to help us find our house. We were completely satisfied with her services.
Kathie Fiveash and Albert Gordon

We just bought our first home with Lisa and were impressed with her professionalism, dedication and enthusiasm from the very beginning. She guided us through every step of the process and made us feel totally at ease. She was always available to answer our questions, and her network of professional contacts was a great resource. She is truly committed to helping her clients find the right property and will go out of her way to meet your needs. We could not have asked for a better first-time home buying experience. Thanks, Lisa!
Devan and Justin Folts
Huntington, MA

The Valley CDC (The Valley Community Development Corporation) recommended Lisa Palumbo as someone with the patience and understanding to work with first-time homebuyers. For us, that means being a strong advocate, giving honest advice, and taking the time to understand our hopes and needs for our first house. Lisa has done all of these and more. As we continue to search for the right house, Lisa has proven to be just as accessible, responsive and, friendly as she was when we first walked into her office.
Emily Robinson and Mark Wamsley
Northampton, MA

We initially found Lisa Palumbo through the Coldwell Bankers website, since then, we’ve worked with her for nearly a year. She’s been extremely helpful in the home buying process, always taking into account our needs and requests, and never pressuring us into a decision that we weren’t ready for. Lisa has been very patient and understanding, and it is clear that she wants what’s best for us. She is always available to show us a home or answer a question. Lisa is truly knowledgeable in the real estate field, and we feel confident in her abilities to help us, guide us, and provide us with the necessary information to purchase a house.
Amy Diamond and Bruce Goldman

We worked with Lisa to buy our first home and she was excellent—very thorough and helpful. She was always willing to take the time to answer our questions and follow-up on our requests. I would highly recommend Lisa to anyone looking for a home in the Pioneer Valley.

Jessica and George Kansas
South Hadley, MA

I was looking into moving back to the Pioneer Valley from California,
to buy a home for myself and my daughter. I heard Lisa was selling a
house on my former street in Northampton and contacted her through
friends there.

I made a week trip back to the Valley to look at houses for the first
time ever. Lisa set up visits to maybe a dozen or more houses for me to see.

Lisa was wonderful. I had little idea of what the Massachusetts housing
market would be like and she both had knowledge of the market and quickly
"got" me and what I was and wasn't looking for. Lisa was able to quickly show me a number of houses that were in my price range and that fit my needs.

Buying a house for the first time was a very personal experience for me
and Lisa helped me think through my doubts and questions about the both
the process involved in looking, bidding, inspecting and buying. I would highly recommend her to any friend looking to buy or sell in the Valley.
Emily Harding-Morick